The Aviva Community Fund – Frequently Asked Questions


  • What are the idea categories for the 2017 Aviva Community Fund?

    The 2017 categories are:
    1. Community Development
    2. Community Health
    3. Community Resilience
    4. Community Legacy 

    Idea creators must select one of the four idea categories as part of the registration process. Every idea will be reviewed by our team of moderators to ensure it is in the right idea category.

  • What are the funding levels for the 2017 Aviva Community Fund?

    This year’s competition offers three distinct levels of funding:
    1. Small ideas: Up to $50,000 (in the Community Development, Community Health and Community Resilience categories only)
    2. Large ideas: $50,001 - $100,000 (in the Community Development, Community Health and Community Resilience categories only)
    3. Community Legacy ideas: $150,000

    Idea creators must select one of the three funding levels as part of the registration process.
  • Who can enter the competition?

    To submit an idea in the Aviva Community Fund competition, you must live in Canada and be a citizen or permanent resident of Canada. If you are under the age of 18, you must have approval from a parent or guardian to participate.  The competition is open to both customers and non-customers of Aviva Canada and its subsidiaries.  

    To submit an idea to the Community Legacy category, you must be a current or aspiring social entrepreneur between the ages of 18 and 25 years old. 

  • How does an idea win funding from the Aviva Community Fund?

    It all starts with your great idea.  Submit your idea online, promote it like crazy and encourage everyone in your network to vote for it. The 15 ideas that receive the most votes in each of the two funding levels in the Community Development, Community Health and Community Resilience categories plus the 5 ideas that received the most votes in the Community Legacy category and the idea with the highest Aviva broker partner votes (Top Ranked Broker-Supported idea) will become Finalists.

    The top 35 Finalists are evaluated by our independent panel of judges who choose the Grand Prize Winners. Grand Prize Winners receive up to $100,000 (if entered into the large level of funding), up to $50,000 (if entered into the small level of funding) and $150,000 (if entered into the Community Legacy category). Finalists that do not become Grand Prize Winners will receive a $5,000 donation to a charity of their choice.

  • What does “Broker-Supported Idea” mean?

    To be eligible for the Broker-Supported Idea, in addition to meeting the eligibility criteria, the idea must receive at least one vote from an Aviva broker partner who has registered for the 2017 Aviva Community Fund. 

  • Who are the judges?

    The judging panel is comprised of individuals who each bring a unique perspective to the competition to ensure the best ideas win funding. 

  • When can I submit an idea?

    Submitting an idea to the Aviva Community Fund is easy!
    Visit www.avivacommunityfund.org starting September 13, 2017 at 12:00 noon ET until October 2, 2017 at 5:00 pm ET to register for the competition and submit an idea.

     

  • What information do I need to include when I submit an idea?

    It starts with the basics. Tell us the name of your idea, the category and funding level you are applying for and your location. Include a contact telephone number and the name of the charity or community organization associated with your idea.

    Download our Idea Submission Guide (PDF, 3.35B) for more information.

  • What are the most important parts of my submission?

    Your idea description is crucial as it is where you tell us what impact your idea will have on your local community and why funding is needed. You have up to 4,000 characters to tell us how the funds will be used, how many people would benefit, and why people should vote for your idea.

  • Can I select more than one category for my idea?

    No, you can only choose one category for your idea. 

  • Can I enter an idea affiliated with a religious organization?

    If your idea is submitted on behalf of, or in association with, a religious organization, it must be accessible to anyone of any faith. 

  • How do I edit my idea?

    You can only edit your idea during the Idea Submission Round from September 13, 2017 to October 2, 2017. During this period, you will be able to save a draft of your idea, but once you hit “Submit”, you will be unable to make any further changes. 

  • How do I remove my idea?

    You can delete your idea at any time by contacting us. Before you do, be sure you want to remove your idea.  Doing this will delete it permanently. We are not able to restore an idea once you request it be deleted.

  • What happens after an idea is submitted?

    Once an idea is submitted, our team of moderators will review your idea to make sure it meets the eligibility requirements. Please note this may take up to three business days. Once your idea has been approved, you will receive a confirmation email with your idea number for your reference and a unique link to share your idea page. Please note, approved ideas will only display on the Aviva Community Fund site on the first day of the Voting Round on October 10, 2017. However, you can start promoting your idea right away by sharing the unique link to your idea page! 

  • What happens during the voting process?

    Registered participants can vote for ideas during the Voting Round, which begins at 12:00 noon ET on October 10, 2017 and ends at 5:00 pm ET on October 19, 2017. Registered participants have 18 votes to use during the Voting Round and can vote for the same idea more than once and/or for multiple ideas. All 18 votes can be cast all at once or over multiple days at any time during the Voting Round. All you need to do is click on the “Submit your votes” button on any idea you want to support.

     

    Proxy voting, or voting on behalf of another individual, is not allowed. Creating multiple or disposable email accounts or Facebook accounts, and using these accounts for voting purposes when a registered participant has already voted using another account, and/or paying for votes, is strictly forbidden.  Proxy votes will be removed from the associated idea at the sole discretion of Aviva.

    The 15 ideas that receive the most votes in each of the two funding levels in the Community Development, Community Health and Community Resilience categories plus the 5 ideas that received the most votes in the Community Legacy category and the idea with the highest Aviva broker partner votes (Top Ranked Broker-Supported idea) will become Finalists.

     

  • I have no votes left. What can I do?

    Once you have used up your 18 votes, you can continue supporting your favourite ideas by encouraging others to vote. Share the ideas you support on Facebook, Twitter and by email. You can also share an individual idea by going to its specific page and choosing one of the social media share options
  • How do I find a broker to support my idea?

    Another important way to get support for your idea is to team up with an Aviva broker partner in your network. To increase your chances of winning funding for your idea, find a broker in your area by visiting www.avivacanada.com/find-a-broker.

  • How do I stop receiving emails from the Aviva Community Fund?

    You can unsubscribe from email updates at any time by changing your consent preferences in your profile on www.avivacommunityfund.org once you are logged in. Don’t forget you need to log in to change your preference settings.

     

  • I am having problems registering

    Every voter needs a unique email address to register on the Aviva Community Fund site. If you are still having problems, contact us, describe the issue and we’ll get back to you as quickly as we can.
  • I am having problems creating an idea on the website

    Have you already registered? If not, please see the terms and conditions (PDF, 365KB) for complete guidelines and eligibility requirements. You can submit an idea from September 13, 2017 at 12:00 noon ET until October 2, 2017 at 5:00 pm ET. 

    If you are still having problems, contact us, describe the issue and we will get back to you as quickly as we can. 

  • I am having problems signing in

    If you have not received a confirmation email from us and followed the instructions in it, you are not actually registered yet. If you can't locate the email, check your spam/junk folder. If you still can’t locate the confirmation email, contact us.

    If you have completed the registration verification process and are still having problems logging in, click on Forgot password and follow the instructions to reset your password. 

    If you are still having problems, contact us, describe the issue and we will get back to you as quickly as we can. 

  • I get a security warning when I try to sign in

    Don’t worry! The Aviva Community Fund website uses a secure connection during the registration process to keep your personal information safe. You may receive a security warning depending on your browser’s settings. If this happens, please use another browser.

    If you are still having problems, contact us, describe the issue and we’ll get back to you as quickly as we can.

    If you are still having problems, contact us, describe the issue and we will get back to you as quickly as we can. 

     
  • I can’t see certain parts of the website

    The Aviva Community Fund website is optimized to use up-to-date web browsers such as Chrome 44, Firefox 39, Safari 8 and Internet Explorer 11. While we have tried to ensure the site functions properly on older web browsers, you may experience some limitations. If you are having problems using the site, please ensure your browser is up-to-date by visiting http://browsehappy.com.

    If you are still having problems, contact us, describe the issue and we will get back to you as quickly as we can. 

  • I am having trouble voting

    Have you already registered? If not, please see the terms and conditions (PDF, 365KB) for complete guidelines and eligibility requirements. If you have already registered, voting takes place from October 10, 2017 at 12:00 noon ET until October 19, 2017 at 5:00 pm ET.

    If you are still having problems, contact us, describe the issue and we will get back to you as quickly as we can. 

  • I can’t find the idea that I am looking for

    If you can’t find the idea that you are looking for by using the search tool on our homepage, it could be due to one of the following issues:

    • Approved ideas will only display on the Aviva Community Fund site on the first day of the Voting Round on October 10 at 12:00 noon ET.
    • The idea creator may have removed the idea from the competition, so you can no longer vote for it.
    • You may have entered the incorrect idea number. Try searching for the idea another way, by using the idea creator’s name, the idea title, or another key word that may be in the idea description.

    If you are still having problems, contact us, describe the issue and we will get back to you as quickly as we can. 

Please see the terms and conditions (PDF, 365KB) for complete guidelines and eligibility requirements.