Frequently Asked Questions



About Ideas

  • How do I create an idea?  

    Creating an idea is easy. Just follow these simple steps:

    1. Plan an idea that will have a positive impact in your community.
    2. Enter it in the Aviva Community Fund competition. (You'll have to register.)
    3. Add photos and videos to paint a better picture for the public.
    4. Get your friends and family to vote for your idea. Promote it through email, Facebook, Twitter, community events or any other way that will get attention.

    Create an idea now

  • How do I edit my idea?  
    1. Sign in to your Aviva Community Fund account.
    2. Under "My Dashboard" select "Update My Idea."

    You can edit your idea anytime before or during the qualifying rounds. Ideas that make the Semi-Finals will also have the opportunity to make changes later on in the competition. Edited ideas will be reviewed within a few hours of being submitted, but don't worry, people can still find and vote for your idea. Changes will be posted to the site immediately with a notice that your idea is being reviewed.

  • How do I remove my idea?  

    You can remove your idea at any time before or during the Qualifying Rounds.

    1. Sign in to your Aviva Community Fund account.
    2. Under "My Dashboard" select "Update My Idea."
    3. Click on "Delete My Idea" at the bottom of the "Edit My Idea" page.

    Are you sure?

    Doing this will delete your idea permanently, so make sure you really want it out of the competition. We're unable to restore an idea once it has been deleted.
  • How does an idea win money in the Aviva Community Fund?  

    There are a number of ways to win funding in the Aviva Community Fund. In addition to the grand prizes, the Broker Prize, and our new At-Risk-Youth Prize, every idea that is voted into the finals will take home a minimum of $5,000.

    To win a share of the Aviva Community Fund, your idea needs to:

    1. Meet the eligibility requirements for the competition.
    2. Receive enough votes in an initial open submission round to be one of the 92 (30* in each budget category) ideas that qualify for the Semi-Finals.
    3. Receive enough votes in the Semi-Finals to be one of the 30 ideas (ten from each budget category) that qualify for the final judging round. All ideas qualifying for the judging phase will receive a minimum of $5,000.
    4. Receive top marks from judging to take home an Aviva Community Fund Grand Prize and have your idea completely funded.

    Visit About The Competition for more info

  • How will funding be allocated in 2013?  

    There are five ways that your idea can take home a part of the $1,000,000 Aviva Community Fund:

    1. All 30 of our finalist ideas will receive a minimum of $5,000.
    2. We'll award the At-Risk-Youth Grand Prize (up to $150K).
    3. We'll award the Broker Grand Prize (up to $150K).
    4. Just like in previous years, we'll then award grand prizes for one small (up to $50K), one medium (up to $100K), and one large (up to $150K) idea.
    5. Additional ideas will be awarded grand prizes until the entire $1,000,000 has been given away.
  • Why are the ideas separated by budget (small - up to $50K, medium $50K -$100K, and large $100K - $150K)?  

    We believe good ideas come in all shapes and sizes. The best way to support a variety of ideas is let both large and small ideas share the funding.

    The Aviva Community Fund will finance at least one finalist from each category:

    • Small (up to $50K)
    • Medium ($50K - $100K)
    • Large ($100K - $150K)

    Plus, up to $150,000 in additional funding will be available for both the At-Risk Youth Grand Prize and the Broker Grand Prize.

    We start by determining the winner of the At-Risk-Youth Grand Prize and the Broker Grand Prize. After that, we choose one idea from each budget group to share the $1,000,000 Aviva Community Fund. Finally, we fund additional finalists until we run out of funds.

  • Help, I can't create an idea on the website!  

    Have you registered? Ideas can only be submitted from September 23rd to November 25th.

    Visit the competition Timing page for more info

  • What makes a great idea?  

    A great idea is one that you passionately believe will create positive change in your community. To qualify for the Aviva Community Fund, your idea must:

    1. Be action-oriented (i.e. change, make, create, or purchase)
    2. Provide positive impact in your community (in Canada)
    3. Use a budget of $150,000 or less
    4. Benefit many people in the community
    5. Be well underway by December, 2014.

    Take a look at last year's winners

    Visit Eligibility Requirements for more info

  • What does "broker supported" mean?  

    "Broker supported" ideas have been submitted or voted for by an Aviva-contracted brokerage. All broker supported ideas receive a bonus opportunity to win the Broker Grand Prize if they make it to the final judging round.

    To become eligible for this additional chance at funding your idea, just opt in to the broker competition when you create your idea, and wait for at least one vote from an Aviva contracted broker.

    Already submitted your idea? Go to "Edit my idea" and opt in to the broker competition. Use the "Find a Broker" tool to locate an Aviva contracted broker in your community.

    Find a Broker

  • What does an "At-Risk-Youth" idea mean?  

    "At-Risk-Youth" ideas are those that qualify for an additional grand prize in this year's competition as determined by Aviva's corporate responsibility team.

    Aviva Canada is dedicated to helping At-Risk-Youth get back into education or training programs and reduce their probability of living and working on the street. We recognize these children as homeless or runaways who often experience poverty, residential instability and poor family relations.

    Our Street to School campaign supports charity partners that create housing, educational, employment, medical, counseling and recreational support to At-Risk-Youth in this year's competition, Aviva's corporate responsibility team will hand pick one At-Risk-Youth idea that has received more than 2,500 votes in a qualifying round to receive a special grand prize.

    To become eligible for this additional chance at funding your idea, just opt in to the At-Risk-Youth competition when you create your idea. Aviva's corporate responsibility team will review all the ideas that opt-in, and contact those that qualify to let them know they'll be considered for the prize.

    Already submitted your idea? Go to "Edit my idea" and opt in to the At-Risk-Youth competition. And don't forget to learn more about Aviva's Street to School initiative

  • Can I enter an idea affiliated with a religious organization?  

    We welcome ideas affiliated with religious organizations as long as they allow access to anyone of any faith, don't contain any form of mandatory religious study, and don't discriminate against any faith or group. Ideas that promote religious advocacy, attempt to convert people, or attempt to expand membership are not eligible to win the Aviva Community Fund and may be removed at any point during the competition.

    Ideas can't promote or speak negatively about any particular faith, political action, legislation or party, nor promote or encourage the violation of any law, as determined in the sole discretion of Aviva.

  • Can I accept donations toward my idea?  

    Registered charities can choose to receive donations through the Aviva Community Fund website, thanks to our partnership with Benevity.

    All you'll need to do is select your charity when you create your idea. Once the semi-finals begin, eligible ideas will have their 'vote now' button replaced with a 'donate now' button. Then, people will be able to donate to your charity from the idea page. You may also want to consider asking for donations on your idea's Facebook page if you have created one.

  • Why do some ideas have "Donate Now" buttons?  

    This option is for ideas created by or affiliated with registered charities. As soon as an idea is no longer in the running for the Aviva Community Fund (after Semi-Finalists have been selected), the "Vote Now" button will automatically change to "Donate Now."

  • When can I make a donation to an idea?  

    Once Semi-Finalists have been selected and an idea submitted by a registered charity that has opted to receive donations has fallen out of the running, you can donate to it. At this point, the "Vote now" button will change to "Donate now."

    Remember, your donation goes to the registered charity as opposed to the idea submitted to the Aviva Community Fund. You'll need to contact the charity directly to find out how they plan to use your donation.

  • What happens when an idea is submitted?  

    Once submitted, our team of moderators review an idea to make sure it meets all the eligibility requirements for the competition. Please note that during the moderation period – which can take up to two hours – ideas cannot be found using the search tool. The only way to see them during this time is to enter the URL directly in your address bar, or find them from the "My Supported Ideas" page if you've already voted for them. It's not gone forever – after the idea has been approved, it will be visible and searchable on the Aviva Community Fund site.

  • Why can't I find the idea I'm looking for?  

    If you can't find the idea you're looking for using the search tool on our home page, it could be due to one of the following issues:

    1. The idea might be currently under review by our moderators. The only way to see them is to enter the URL directly in your address bar, or find them from the "My Supported Ideas" page if you've already voted for them. The idea will appear on the website after it has been moderated, which can take up to two hours.
    2. The idea might have been removed from the competition by its creator, which means it's no longer in the running.
    3. You might have entered an incorrect idea number. Try searching for the idea another way, like with the idea creator's name or a postal code.
  • Why did an idea's vote count go down?  

    The Aviva Community Fund team is dedicated to making sure all ideas have a fair and equal chance in the competition. We keep track of fraudulent voting and remove these votes in order to keep the integrity of the program. Rest assured, if you are participating fairly in the competition, your vote will count. We hold all ideas to the same standards of review. You can not vote on behalf of someone else. Proxy voting is not allowed. Proxy votes will be removed from the competition at the sole discretion of Aviva.

  • When can I make changes to my idea?  

    After you create and submit an idea, you can edit it as many times as you'd like, right up until the start of the Semi-Finals. After that, ideas can't be updated any further.

Back To Top

About Voting

  • How do I vote for an idea?  

    After you register, you'll be able to:

    1. Browse and search for ideas by category, location, budget, date submitted and popularity.
    2. Learn more about an idea by clicking through to its detail page, where you'll find the "Vote now" button.
    3. Click the button to vote, and feel awesome for sharing your voice with us.

    Alternatively, you can register through your Facebook account and vote directly from the Aviva Community Fund page at Facebook.com/AvivaCommunityFund.

    Start exploring ideas now

  • How can I get more votes for my idea?  

    In short, it's all about how you promote it:

    1. Tell your friends, family and co-workers about your idea. Tell anyone who will listen!
    2. Use social media sites such as Twitter and Facebook.
    3. Create a Facebook page for your idea to help remind your voters to support often.
    4. Contact the press and spread the word!
    5. Keep updating your submission with information, photos and videos.

    Take a look at last year's winners

    Visit How To Create A Winning Idea for more info

  • How do I promote an idea that I didn't create?  

    You can share all the ideas you support on Facebook or Twitter by clicking "Share this" at the top of the My Supported Ideas page.

    You can also share an individual idea by going to its specific page and choosing one of the social media share options under the idea description.

  • How many votes can I give?  

    Each eligible voter who registers gets 15 votes for each of the qualifying rounds, and another 15 votes for the Semi-Finals. You can use these votes for different ideas, or all for one single idea. But keep in mind that if you're only supporting one idea, you can only vote for it once per day. You can not vote on the behalf of someone else. Proxy voting is not allowed.

    In the final round, the judges will score and rank the ideas to determine the winners.

    Visit Voting for more info

  • Help, I can't vote!  

    Have you already registered?

    If so, you may be trying to vote between rounds. There are short periods of time throughout the competition when voting is closed – between the three initial rounds of voting and after the end of the Semi-Finals. Check out the voting schedule to make sure:

    • Sept. 30 at noon until Oct. 14 at noon (ET)
    • Oct. 21 at noon until Nov . 4 at noon (ET)
    • Nov. 11 at noon until Nov. 25 at noon (ET)
    • Dec. 2 at noon until Dec. 11 at noon (ET)

    Visit the competition Timing page for more info

  • I have no votes left. What can I do?  

    You get 15 votes for each of the three qualifying rounds, and another 15 more votes once the Semi-Finals begin. Remember, you can't delete or move votes after they're cast, so use them wisely. After you've used all 15 votes, you can keep supporting your favourite ideas by urging others to vote!

    The easiest way to promote ideas is to encourage your friends to vote on an idea's page or directly from the Aviva Community Fund Facebook page at Facebook.com/AvivaCommunityFund.

    You can share all the ideas you support on Facebook or Twitter by clicking "Share this" at the top of the My Supported Ideas page.

    You can also share an individual idea by going to its specific page and choosing one of the social media share options under the idea description.

    Visit Voting for more info

Back To Top

About the Competition 

  • How does the prize money get distributed?  

    All finalists will receive a minimum of $5,000 to support their ideas. We reserve up to $150,000 of the total fund for the At-Risk-Youth Prize and $150,000 for the Broker-Supported Prize, both of which are selected by a subset of judges. After our judges score and rank the finalists, the Aviva Community Fund will then distribute funds to one finalist from each size category (small, medium and large), starting with the highest-ranked.

    Once we've awarded the At-Risk Youth Grand Prize and the Broker Grand Prize, and funded one idea from each size category, we'll continue giving out money based on ranking and size category until we've allocated the entire Aviva Community Fund of $1,000,000

    Visit Funding for more info

  • Who can enter the competition?  

    Anyone who is a Canadian citizen or resident can participate in the Aviva Community Fund competition. It's open to both customers and non-customers of Aviva, and no purchase is necessary to participate.

    Visit Eligibility for more info

    See Terms & Conditions for details

  • Should I compete for the Broker Prize?  

    Yes. Opting in to be eligible for the broker competition will increase the odds of making your idea a reality. If a broker votes for your idea, you'll have an extra chance to get your idea funded. Broker Prize winners will be announced on January 28th, 2014.

  • Who are the judges?  

    Judges are carefully selected by the Aviva Community Fund to evaluate the finalists and choose the winning ideas. Each of our judges brings a unique perspective to the competition to help ensure that the best ideas receive the funding they deserve.

    Visit Judges for more info

  • How does the competition work?  

    In a nutshell:

    1. Passionate people like you share ideas to create positive change in their community
    2. Canadian citizens and residents cast their votes, and the top 92 ideas (30* from each budget category) move on to the Semi-Finals
    3. Canadians vote for the semi-finalists and the top 30 (10 from each budget category) move on to the Finals
    4. Judges score the finalists and the top ideas share the $1,000,000 Aviva Community Fund

    Visit About The Competition for more info

  • Who is Aviva?  

    Aviva Canada Inc. is one of the leading property and casualty insurance groups in Canada, providing home, automobile, leisure and lifestyle, group and business insurance to more than three million customers.

    Visit About Aviva for more info

  • Why is Aviva sponsoring this competition?  

    We care about the communities where we live and work, and we know you do too. We're the experts when it comes to insurance, but we know that you know better than anyone what's needed to improve your community. That's why we created the Aviva Community Fund competition – to help make a positive change in Canadian communities by funding your ideas.

    Visit Why Are We Holding This Competition for more info

  • How do I stop receiving emails from the Aviva Community Fund?  

    You can unsubscribe from the updates you requested by either clicking on the unsubscribe link at the bottom of any of our emails, or by logging into your account, selecting "My Settings" under "My Dashboard," and changing your notification settings.

  • Is there a way to get funding for an idea that doesn't win?  

    Yes. Registered charities can choose to receive donations through the Aviva Community Fund website. Simply select your charity when you submit your idea. During the Semi-Finals, your idea will have a "Donate now" button next to it for people to support your charity through the idea page.

    At the end of the competition, feel free to use this contest as an opportunity to contact those who voted for your idea. As you promote a great idea, you'll find that supporters may want to join the cause regardless of whether it wins or not. Over the past several years, a number of ideas that's didn't end up winning have made connections and received funding from local community sources.

  • How do I win the Broker Prize?  

    The Broker Prize is an extra chance for finalists who gain broker support to win funding for their idea. In order to win the Broker Prize, an idea creator needs to:

    • Opt in to the brokerage competition when submitting the idea (This can be done at any time during the submission period at "Edit my idea")
    • Get at least one vote from a registered Aviva-contracted insurance broker during the opening rounds of the competition
    • Make it to the finals
    • Be selected by a subset "Broker Prize" panel of judges

    See Terms & Conditions for details

  • What ideas are eligible for the Broker Prize*?  

    The Broker Prize is available to ideas supported or submitted by an Aviva-contracted insurance broker.

    • Any idea creator can opt in to the Broker Competition
    • Ideas become eligible for the Broker Prize by receiving a vote from an Aviva-contracted insurance broker during the open submission period
    • Ideas submitted by Aviva-contracted brokerages are automatically eligible for the prize
    • Ideas from all size categories are eligible.

    See Terms & Conditions for details

  • In 2013, why are there 92 semi-finalists instead of 90?  

    After initially determining the 90 semi-finalists for 2013, it was brought to our attention that there was an error in our vote calculations. Upon further investigation we decided to include two additional ideas that had accumulated enough votes to advance to the semi-finals. The Aviva Community Fund is dedicated to running a trusted and transparent competition, and thus we took the necessary measures to ensure all deserving ideas get a fair chance at receiving funding this year.

Back To Top

Other

  • Help, I can't register!  

    Each voter needs to use a unique email address or Facebook account. If you are still having problems, contact us and describe the issue, and we'll get back to you as quickly as we can.

  • Help, I can't sign in!  

    If you have not received a confirmation email from us and followed the instructions inside, you're not actually registered yet. If you can't locate the email, it may have been routed to your spam/junk folder.

    If you have completed registration and are getting errors, click on Forgot Password and follow the instructions to reset your password.

  • I get a security warning when I try to register  

    Don't worry, AvivaCommunityFund.org uses a secure connection during the registration process to ensure that your information is kept secure. Depending on the browser and security settings on your computer, you may be asked about these security measures.

Back To Top

* Click here for details about why 32 ideas qualified in round 3